The Verge AI reporting · 19h ago · 1/5
Ordering with the Starbucks ChatGPT app was a true coffee nightmare ↗
Starbucks launched a ChatGPT integration allowing customers to order by typing "@Starbucks" plus their order in ChatGPT. The feature launched last week but the reviewer found the process significantly more complicated than using Starbucks' standard mobile app. The integration highlights ongoing challenges in making AI conversational interfaces practical for routine transactional tasks.
I can't place your order directly or add it to a real cart.
Chat ain't it, friends. Coffee ordering, like so many things in life, is not a creative experience designed for conversation. It is a transaction.